Your privacy is critically important to us. At Automattic, we have a few fundamental principles:
- We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the ongoing operation of one of our services.
- In our blogging products, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.
If you have questions about deleting or correcting your personal data please contact our support team.
Automattic Inc. (“Automattic”) operates several websites including automattic.com, wordpress.com, gravatar.com, intensedebate.com, and akismet.com. It is Automattic’s policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, Automattic collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Automattic’s purpose in collecting non-personally identifying information is to better understand how Automattic’s visitors use its website. From time to time, Automattic may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Automattic also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on WordPress.com blogs. Automattic only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to Automattic’s websites choose to interact with Automattic in ways that require Automattic to gather personally-identifying information. The amount and type of information that Automattic gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at WordPress.com to provide a username and email address. Those who engage in transactions with Automattic – by purchasing access to the Akismet comment spam prevention service, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Automattic collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Automattic. Automattic does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Automattic may collect statistics about the behavior of visitors to its websites. For instance, Automattic may monitor the most popular blogs on the WordPress.com site or use spam screened by the Akismet service to help identify spam. Automattic may display this information publicly or provide it to others. However, Automattic does not disclose personally-identifying information other than as described below.
Information We Collect from Other Sources
With your authorization, we may also obtain information about you from other sources. For example, if you create or log into your WordPress.com account through a social media service (like Google) or if you connect your website or account to a social media service through our Publicize feature, we will receive information from that service (such as your username, basic profile information, and friends list) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.
Protection of Certain Personally-Identifying Information
Automattic discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Automattic’s behalf or to provide services available at Automattic’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Automattic’s websites, you consent to the transfer of such information to them. Automattic will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Automattic discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Automattic believes in good faith that disclosure is reasonably necessary to protect the property or rights of Automattic, third parties or the public at large. If you are a registered user of an Automattic website and have supplied your email address, Automattic may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Automattic and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Automattic takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If Automattic, or substantially all of its assets, were acquired, or in the unlikely event that Automattic goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Automattic may continue to use your personal information as set forth in this policy.
Comments and other content submitted to our Akismet anti-spam service are not saved on our servers unless they were marked as false positives or missed spam, in which case we store them long enough to use them to improve the service to avoid future false positives and missed spam.
- August 22, 2017: Added “Information We Collect from Other Sources” section.
- November 2, 2016: Added that comments submitted as missed spam are retained by Akismet to improve future performance.
- February 18, 2015: Updated Creative Commons license from 2.5 to 4.0.
- September 18, 2013: Added that blog commenter email addresses are disclosed to administrators of the blog where the comment was left.
- February 1, 2011: Clarified subpoena language and added Business Transfers paragraph.
- January 3, 2011: Added court order and subpoena clarification.
- July 1, 2010: Revised paragraph about IP addresses to explain when they are collected and that commenter IPs are visible to blog administrators.
- October 29, 2009: Added Comments paragraph to explain Akismet comment storage policy.